The folks at Jeno's are helpful, caring, and great at their work. My car is always returned quickly. They review all the problems they find in my vehicles but they always work with me to decide what really needs to be done (I don't always have enough $$ to fix everything). They always find affordable parts that are still good quality. They gladly give me a ride home when I drop off my car. They always offer to let me use a loaner car when my car will be in for a while. They make me feel like I am a valued customer and even like a friend who they are eager to help out. I have had nothing but positive experiences with Jeno's and I recommend them to everyone!